EIV Tenant Detail Reports: Spotting Red Flags Before They Become Findings

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Are your EIV Tenant Detail Reports working for you—or against you? This fast-paced, one-hour webinar delivers a focused crash course on identifying and resolving discrepancies before they spiral into compliance findings, repayment obligations, or tenant harm. Designed for affordable housing professionals who already have a basic understanding of EIV, this session equips participants to confidently navigate the complex landscape of HUD’s Enterprise Income Verification (EIV) system, with a special focus on HOTMA Final Rule updates and HUD’s latest implementation guidance.

Through real-world examples and compliance-driven strategies, you’ll learn how to manage scenarios ranging from income mismatches to fraud. Participants will also gain practical insight into HUD’s verification rules, file documentation requirements, and the often-confusing differences between tenant files and master files.

Must Attend For

✓ Compliance Directors and Managers
✓ Property Managers and Assistant Property Managers
✓ Occupancy Specialists
✓ EIV Coordinators and Users
✓ Asset Managers (Owners, Agents, Management Agents)
✓ Regional Managers and Portfolio Directors
✓ Training and Policy Development Officers

By the end of this session, participants will be able to:

• Identify common EIV Tenant Detail Report discrepancies and understand their root causes.
• Apply HUD’s verification and documentation requirements.
• Distinguish between documentation “must-haves” vs. “nice-to-haves” to avoid over- or underdocumenting.
• Incorporate HOTMA-related updates into discrepancy resolution and reporting practices.
• Confidently resolve discrepancies without triggering audit flags, tenant complaints, or HUD findings.

• Audit Traps: Avoid findings during MORs by properly documenting discrepancy resolution.

• Tenant Impact: Protect resident rights by preventing misapplied subsidy or repayment demands.

• Compliance Risks: Reduce exposure to liability by aligning your practices with HUD standards.

• HOTMA Confusion: Understand what’s changed, what hasn’t, and how to adapt your EIV process accordingly.

Problem Areas Addressed:

• Audit Findings: Prevent MOR and HUD monitoring violations tied to EIV errors.
• Repayment Liabilities: Avoid costly repayment obligations due to unresolved discrepancies.
• Tenant Rights Issues: Protect residents from subsidy errors or improper terminations.
• Staff Uncertainty: Eliminate confusion about what must be documented, where, and for how long.
• Regulatory Anxiety: Reduce stress around HOTMA updates and shifting HUD compliance expectations.

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Presenter

Rhanda McKown

Rhanda McKown is a seasoned affordable housing professional with over 20 years of experience in the industry. Currently, she serves as Director of Affordable Housing for a non-profit organization covering four states. She spent 15 years working for a Performance Based Contract Administrator (PBCA), where she conducted Management and Occupancy Reviews across Florida and the U.S. Virgin Islands. Rhanda has developed specialized expertise in processing Auto-OCAF rent adjustments, Special Claims, Budget-Based Rent Adjustments, and Contract Renewals. Her background in HUD funded multifamily affordable housing subsidy programs is extensive, with a specialization in properties that follow HUD…