This webinar will cover many of the common issues facing property managers and property owners today. This session by expert speaker Rhanda McKown will go over how to correctly document various tenant violations and strategies and techniques for documenting and solving resident violations. Also, one of the hot topics is Assistance animals. You will learn the correct way to handle these requests.
Rhanda McKown is a seasoned affordable housing professional with over 20 years of experience in the industry. Currently, she serves as Director of Affordable Housing for a non-profit organization covering four states. She spent 15 years working for a Performance Based Contract Administrator (PBCA), where she conducted Management and Occupancy Reviews across Florida and the U.S. Virgin Islands. Rhanda has developed specialized expertise in processing Auto-OCAF rent adjustments, Special Claims, Budget-Based Rent Adjustments, and Contract Renewals.